Claims are scattered
Invoices, receipts, sales proofs, and activation claims often live across email, WhatsApp, and manual trackers.
Channel incentive management
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Run distributor claims, points, reward redemptions, fulfillment, audit, and reconciliation from one secure operating system built for Malaysia and Indonesia channel programs.
Spreadsheets, chat approvals, disconnected reward vendors, and weak audit trails make point programs expensive to run and hard to trust.
Invoices, receipts, sales proofs, and activation claims often live across email, WhatsApp, and manual trackers.
High-value decisions need role checks, stronger sign-in assurance, traceable decisions, and a clean audit trail.
If wallet balances, rewards, expiry, and fulfillment do not tie back to a ledger, point liability gets messy fast.
incentiveOS connects campaign rules, claims, wallets, reward catalogues, redemptions, fulfillment, and reconciliation in a tenant-aware SaaS.
Set MYR or IDR conversion ratios, rounding, minimum amounts, caps, manual override, and campaign expiry policies.
Participants submit claims against campaigns. Approvers review context, decide, and create auditable point awards.
Every credit, debit, reserve, release, expiry, and redemption is backed by immutable ledger records and events.
Manage country-specific reward products, stock, visibility, provider SKUs, fallback priority, and manual fulfillment mode.
Scope distributor admins to assigned distributors and child branches so teams see only the channel records they should handle.
Check ledger integrity, wallet projections, reservations, fulfillment attempts, and point liability before finance closes the books.
Operating flow
The workflow is intentionally practical: create a campaign, invite participants, approve claims, reserve points, fulfill rewards, and reconcile the result.
Define earning mechanics, dates, budgets, and point conversion.
Create participant profiles, attach distributor scope, then send onboarding links.
Review claims and credit points through the ledger after approval.
Reserve points FIFO, approve redemptions, execute fulfillment, and consume points.
Compare ledger, wallet, reservations, and fulfillment records daily.
Participant and admin ready
Participants get a focused portal for claims, wallet balance, point lots, and rewards. Admins get denser controls for company setup, users, approvals, reward catalogue, fulfillment, audit, and reconciliation.
incentiveOS is designed for programs where approvals move money-equivalent value and auditability matters.
Password-only admin sessions cannot approve sensitive financial actions when tenant step-up is enabled.
Every record belongs to a tenant, and distributor admins can be limited to assigned branches and downstream children.
Claim decisions, redemption decisions, account security actions, support access, and reconciliation actions are logged.
Short answers for operators, finance teams, and principals evaluating a channel incentive platform.
The controlled flow is admin-preloaded participants with invite links. A future self-registration flow can put new users into pending review before activation.
Yes. The product supports manual reward fulfillment during pilots and provider SKU mapping for future vendor integrations.
incentiveOS adds claims, approvals, point ledger, expiry, FIFO reservations, distributor scoping, audit, and reconciliation for B2B operations.
The current product direction is Malaysia and Indonesia first, with MYR and IDR earning rules and market-specific reward catalogue setup.
Pilot ready
Use incentiveOS to run the first campaign, approve real claims, issue points, fulfill rewards, and reconcile the outcome before expanding across markets.
Book a product walkthroughProduct demo
Tell node+ how your claims, points, rewards, approvals, and reconciliation work today. From Jakarta, we’ll help map whether incentiveOS is a good fit for your pilot.